Summary: ioMotiv OÜ is committed to protecting your privacy. We only collect data that is necessary to provide our services and communicate with you. We do not sell your personal data to third parties.
1. Data Controller
The data controller responsible for your personal data is:
ioMotiv OÜ
Registry code: 17135179
Kuninga tn 11, 80011 Pärnu, Estonia
Email: info@iomotiv.com
Website: https://iomotiv.com
2. What Personal Data We Collect
We may collect the following categories of personal data:
- Contact information: Your name, email address, and any other information you voluntarily provide when submitting our contact form or communicating with us.
- Usage data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Cookie data: Data collected through cookies and similar tracking technologies as described in our Cookie Policy.
- Communications: Records of correspondence when you contact us by email or through our website.
3. How We Collect Your Data
We collect personal data in the following ways:
- When you fill in and submit the contact form on iomotiv.com
- When you send us an email directly
- Automatically through cookies and analytics tools when you browse our website
- When you interact with us on social media platforms
4. Legal Basis for Processing
We process your personal data on the following legal grounds under the General Data Protection Regulation (GDPR):
- Consent (Art. 6(1)(a) GDPR): Where you have given clear consent, e.g. when accepting cookies.
- Legitimate interests (Art. 6(1)(f) GDPR): For website analytics and improving our services.
- Contract performance (Art. 6(1)(b) GDPR): When processing data is necessary to provide services you have requested or to enter into a contract.
- Legal obligation (Art. 6(1)(c) GDPR): When we are required to process data to comply with applicable laws.
5. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and communicate with you about your project
- To provide, maintain and improve our services
- To send you relevant information about our services (where you have opted in)
- To comply with legal obligations
- To analyse website usage and improve user experience
- To detect and prevent fraud or security incidents
6. How We Share Your Data
We do not sell, rent or trade your personal data to third parties. We may share your data only in the following limited circumstances:
- Service providers: We may share data with trusted third-party service providers who assist us in operating our website and delivering our services (e.g. email hosting, analytics), subject to strict confidentiality obligations.
- Legal requirements: We may disclose your data when required by law, court order, or to protect our legal rights.
- Business transfers: If ioMotiv OÜ is involved in a merger, acquisition or sale of assets, your data may be transferred as part of that transaction.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Specifically:
- Contact form submissions: retained for up to 2 years from last contact
- Client project data: retained for the duration of the project and up to 5 years thereafter for legal and accounting purposes
- Website analytics data: retained for up to 26 months
- Cookie data: as specified in our Cookie Policy
8. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Right of access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to erasure: You have the right to request deletion of your personal data, subject to certain conditions.
- Right to restrict processing: You have the right to request that we limit how we use your data in certain circumstances.
- Right to data portability: You have the right to receive your data in a structured, machine-readable format.
- Right to object: You have the right to object to processing based on legitimate interests.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@iomotiv.com. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
Your data is primarily processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
13. Supervisory Authority
If you have concerns about our data processing practices that we have not been able to resolve, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon):
Tatari 39, 10134 Tallinn, Estonia
Website: www.aki.ee
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on iomotiv.com with a revised "last updated" date. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the revised policy.
15. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
ioMotiv OÜ
Email: info@iomotiv.com
Website: https://iomotiv.com
Address: Kuninga tn 11, 80011 Pärnu, Estonia